International Headquarters Position
February 2008
Correspondence Writer/Bilingual
Department: Development
Reports To: Director of Donor Communications
Purpose of Position: Meet the informational needs of our Spanish and English speaking donors by providing them with written responses to questions about agency programs and communication. Acknowledge donations in a personal, timely, and sensitive way.
Principal Responsibilities:
- Review incoming mail and assign response categories, providing direction and support to coordinator and word processor.
- Preparation of donor correspondence on special issues.
- Proofreading.
- Answer donor inquiry 800# and address donor concerns.
- Create new form letters as needed.
- Update information on all donors as requested by major gift officers.
- Perform other duties as assigned by the Director.
Requirements:
- Bachelor's Degree in Journalism or Liberal Arts.
- One (1) year experience in a related field -- public relations, fundraising, journalism. Exceptions to this requirement will be granted pending review of writing samples.
- Creative and effective writing style.
- Excellent word processing skills including MS Word and Excel.
- Sensitivity in reading and understanding donor inquiries.
- Ability to represent agency to donors in writing and over the phone.
- Commitment to the work of Covenant House.
- Extreme care and attention to detail.
- Ability to juggle multiple tasks at once.
- Conscientiousness and follow-through.
Interested candidates, please e-mail or fax your cover letter and resume with salary requirements to:
Human Resources Department
E-Mail: resume@CovenantHouse.org
Fax: 1 212 727-4970
Covenant House is an Equal Opportunity Employer
