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365 days a year, help is always available

NINELINE is currently not available. However, through a collaboration with the National Runaway Safeline (NRS) calls to the Covenant House Nineline will be answered by the National Runaway Safeline (NRS) which handles crisis calls 24-hours a day, 7 days a week, 365 days a year.   NRS makes more than 250,000 connections to help and hope through hotline, online and offline resources. NRS also provides a family reunification program offered in collaboration with Greyhound Lines, Inc.  For more information, call 1-800-RUNAWAY or visit

Nineline Crisis Hotline

Crisis Counseling for Homeless and At-Risk Kids

Since it's founding in 1987, the Covenant House NINELINE helped young people in need gain immediate access to our crisis and counseling services. NINELINE was also a valuable resource for parents seeking guidance about difficult family situations or for those desperately trying to locate a runaway child.

Our crisis counselors utilized a database of more than 30,000 social service and child welfare agencies so callers could be connected with immediate assistance – from whichever state or territory a call originated. We answered thousands of phone calls every year from kids, parents, and caregivers dealing with serious problems such as abuse, running away, and suicide.

Eventhough the NINELINE is currently UNAVAILABLE, you can still receive immediate help through our collaboration with the National Runaway Safeline.  Call 1-800-RUNAWAY or visit - 24 hours a day, 7 days a week, 365 days a year.