Reports To: VP, Development Operations & Learning

Overview
For almost 50 years, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 31 cities in the US, Canada, Mexico, Guatemala, Honduras and Nicaragua. 

The Data Entry Clerk is an entry-level position on the Development Operations team that includes data entry, file compilation, and colleague-as-customer support. The role requires a service-focused mindset and allows for daily connection with colleagues from many levels of the organization. This role may serve as a springboard to opportunities that include increased responsibilities and compensation, as mastery of required skills is attained.

JOB DUTIES

• Receiving and processing contact record updates via data entry and file compilation
• Receiving and triaging data support requests
• Clearly communicating with colleagues about the status of their requests
• Verifying data quality in files provided for import
• Creating back-end data records as assigned by the Senior Database Administrator
• Maintaining operations by following policies and procedures and reporting needed changes
• Maintaining donor confidence and client protection by keeping information confidential
• Completing other administrative duties as assigned

REQUIRED SKILLS AND EXPERIENCE

• High school diploma or equivalent
• Data entry or related office experience
• 40+ words/minute typing skills
• Must be tech savvy and have G-Suite familiarity, including Drive and Sheets
• Microsoft Office experience is strongly preferred, including great Excel skills
• Familiarity with project management software, particularly Asana, is a plus
• Must have a can-do attitude and proactive approach
• Aptitude and desire for learning
• Self-motivated & goal-oriented

If you are fun, dynamic and hardworking come join our awesome international team in an organization with a heart! Covenant House International is an equal employment opportunity employer and invites all qualified applicants to apply. Our offices are located in Manhattan, however, this position will be remote.

To apply for this position, candidates should e-mail a cover letter and current resume with salary requirements to resume@covenanthouse.org with “Data Entry Clerk” as the subject line.

Covenant House is an Equal Opportunity Employer.