Covenant House Privacy Policy


Covenant House understands the importance of protecting your personal information. Giving a tax-deductible donation to Covenant House is safe and credit card information is protected by a reputable security company, and numbers are never stored.

On our donation pages, please make note of the domain name in your website address bar. The name there begins with "https," which indicates that the page is encrypted. Encryption actually makes your online donation more secure than using a credit card in physical form at a store, restaurant, or any other place of business.

If you have any questions regarding the security of online donations, please contact us.

Domain Name

Our web server automatically recognizes but does not collect or use your domain name (IP address). We anonymously track your visit in order to compile statistical information about the use of our site. We do not collect information about you or your personal use of this site.

Covenant House uses cookies, which are small amounts of data sent to your browser from a web server and stored on your hard drive to see if you are a returning user or to allow our online community to recognize you as an existing member. We do not use cookies to collect any personal information from your computer.

Email Addresses

If you would like to opt out of email communications at any time, just click the Unsubscribe link included at the bottom of every Covenant House email communication. You may also contact us at any time to be removed from our distribution list.

Other Personal Information

You are not required to provide any personal information on our website unless you choose to do so. However, in order to properly process charitable gifts, we do ask for personal information on our online donation pages. We use this information to acknowledge receipt of your donation for tax purposes.

When you donate to Covenant House, you are placed on mailing lists for mail and email updates. If you do not wish to receive physical mail from Covenant House, please contact us. If you are making a donation in honor or memory of someone, we will not use his or her personal information for any purpose other than to send an acknowledgment card.

We may occasionally make postal addresses and email addresses available to other reputable nonprofit and commercial organizations. If you do not want us to share this information, please contact us.


If at any time you wish to stop receiving emails from Covenant House, simply follow the Unsubscribe link at the bottom of any email or contact Covenant House at

Our website has links to others whose privacy policies may differ from ours. Covenant House is not responsible for the privacy policies or the content of these other sites.

Our donors' goodwill and generosity are very important to us – and so is your privacy. If you feel that your privacy has been violated or that Covenant House has misused your information in any way, please contact us.

Data Collected When You Sign Up for Our Texts

Text messaging originator opt-in data and consent will not be shared with any third party.

Terms and Conditions

By opting into Covenant House’s text messaging list you agree to these terms:

Covenant House will send you five text messages per month on average. For help, text HELP to REFUGE or email Text STOP to REFUGE to opt out of text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.