Contact Us

Donor Care

Our Donor Care team is available to answer any general inquiries about Covenant House programs, policies, donations, and our fundraising work.

Our team responds to questions from 8:30 AM - 5 PM (ET) Monday through Friday.

Phone: 1 (800) 388-3888

For changes to your donor account, there are many things you can do through our new self service Donor Portal! There you can see past donations, print receipts for your record, as well as update your payment information.

Make a Donation

Covenant House is a 501(c)(3) non-profit organization to which gifts are tax-deductible in the U.S. (EIN/Tax ID number: 13-2725416 DUNS number: 07-520-9411)

General FAQs

In addition to food, shelter, and clothing, Covenant House offers street outreach, medical care, education and job-readiness programs, workforce development, substance-use treatment and prevention, civil legal aid services, pregnant and parenting youth programs, transitional and supportive apartment-living programs, and life-skills training.
- Our mission, our commitment, is to serve youth facing homelessness and human trafficking with absolute respect and unconditional love. Covenant House’s high-quality programs and services provide young people with a bridge from homelessness to hope.
- For more than four decades, Covenant House has helped more than 1.5 million youth transform their lives across North and Central America. Opened as a drop-in center in New York City in 1972, Covenant House is now a movement: the largest charity in the Americas dedicated to helping youth find safety, shelter, and opportunity. We reach nearly 89,000 youth in 31 cities across six countries annually.
- Covenant House International, as the central entity, maintains ultimate responsibility for overall strategy, policy, and programming across all our Covenant House sites. Our union, framed by our international reach and impact, positions us to advocate with and for young people. We are a bridge from homelessness to hope, built on a diverse array of programs, our trauma-informed practice models of resilience and positive youth development, and our advocacy for public policies that emphasize justice, safety, and opportunity for youth.
- In addition to food, shelter, and clothing, Covenant House offers street outreach, medical care, education and job-readiness programs, workforce development, substance-use treatment and prevention, civil legal aid services, pregnant and parenting youth programs, transitional and supportive apartment-living programs, and life-skills training.
Covenant House is always seeking new monthly donors to join our community. Our face-to-face fundraising partners accept donations on the spot through tablets. This is a convenient and secure mobile giving method that helps us receive your urgently needed contribution as soon as possible. These tablets accept both credit card and bank donations and help reduce administrative costs; our representatives never accept cash. Fundraisers can be identified by their bright yellow vest with the Covenant House logo. If you meet one of our representatives, please feel free to say hello and inquire about the device and our programs.

Donation FAQs

Covenant House builds a bridge to hope for young people facing homelessness and survivors of trafficking through unconditional love, absolute respect, and relentless support. Our doors are open 24/7 in 34 cities across the Americas and our high-quality programs are designed to empower young people to rise and overcome adversity, today and in the future.
We work to ensure every dollar you donate to Covenant House serves the children we care for as efficiently as possible. Our international work to fight youth homelessness spans 34 cities across the Americas. Covenant House's network of youth shelters provides refuge to youth facing abuse, homelessness, and trafficking - and the long-term support they need to heal.

Hundreds of kids experiencing homelessness come through our doors daily. Your gift today provides immediate crisis care and transformative services for a homeless child in need.
Independent watchdog CharityWatch includes Covenant House on its list of Top-Rated charities, which means we spend at least 75% of our budget on programs, meet CharityWatch's governance benchmarks, and receive "open-book" status for disclosure of basic financial information and documents to CharityWatch.

We hold a 4-Star rating (99%) from Charity Navigator, and a Platinum Seal of Transparency from GuideStar.
Yes, Covenant House is a non-profit 501(c)(3) organization able to receive tax-deductible contributions year-round. Your charitable contribution will go directly toward the resources that Covenant House provides for youth experiencing homelessness right now. Our EIN/Tax ID number is 13-2725416. Our DUNS number is 07-520-9411.
You can help kids experiencing homelessness in many ways.
- Donate by Mail
  Download this form and mail it with your check or money order to the following address. Please do not send cash.
- Donate by Phone
  To make a credit card payment over the phone, contact Donor Care at 1-800-388-3888.
- Tribute/In Lieu of Gifts
  To make a gift, in honor or memory of a loved one, you can do so on this form and checking the Make this gift in honor or memory of someone option at the bottom of the form.
- Planned Giving
  Ensure your commitment to Covenant House lives on for generations. View more information about the various planned giving options or contact us at 1-800-388-3888 or plannedgiving@covenanthouse.org.
- Stocks/Investments
  To donate stocks or other investments, contact Donor Care at 1-800-388-3888.
- Cryptocurrency
  Cryptocurrency donations are one of the most tax-efficient ways to support Covenant House. You won’t owe capital gains tax on your crypto donation and the appreciated amount can be deducted from our taxes. Donate today.
- Vehicle Donations
  Covenant House accepts any vehicle, running and not, including cars, trucks, boats, RVs, motorcycles, and more. Contact Donor Care at 1-800-388-3888.
Don't see your preferred option listed here? Check out more options on our Ways to Give page, or contact us at info@covenanthouse.org or 1-800-388-3888 to speak to Donor Care